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What to Do If You Lose Your Pakistan eVisa Before Travelling [2026 Guide]

What to Do If You Lose Your Pakistan eVisa Before Travelling [2026 Guide]

If you lose your Pakistan eVisa, re-download the Visa Grant Notice PDF for free from the NADRA portal (visa.nadra.gov.pk) via My Applications. If portal access is unavailable, submit a new eVisa application; processing takes 7 to 21 business days. For urgent assistance, contact the Pakistan High Commission in London at 07733 220 871. This guide explains exactly what to do if you lose your Pakistan eVisa before travelling.

The Visa Grant Notice is the PDF delivered by email that serves as your eVisa. Nationals of 191 countries, including the United Kingdom, are eligible. This guide was last verified against the NADRA portal (System Version 2.1) on 14 September 2026. Visa policies change frequently; always confirm current requirements at visa.nadra.gov.pk before applying. This website is an independent travel information resource and is not affiliated with the Government of Pakistan, NADRA, or the Pakistan High Commission.

How to Re-Download Your Pakistan eVisa for Free

Re-download your lost eVisa for free via the My Applications dashboard on the NADRA portal.

1

Go to visa.nadra.gov.pk
Visit the NADRA portal.

2

Click Login
Access the portal login page.

3

Enter your email and password
Log in with your registered credentials.

4

Navigate to Dashboard then My Applications
Open your applications dashboard.

5

Select the approved application
Choose it by its application reference number.

6

Click Download
Save the Visa Grant Notice PDF.

What If You’ve Also Lost Access to Your Login Email?

Reset your portal password via the registered email address. If that email is inaccessible, contact NADRA support at visa.nadra.gov.pk/contact/ with your passport number and application reference ready.

Infografika: What to Do If You Lose Your Pakistan eVisa Before Travelling [2026 Guide]

How to Apply for a Replacement Pakistan eVisa

A replacement Pakistan eVisa requires a new eVisa application on the NADRA portal, payment of the standard visa fee, and 7 to 21 business days processing time.

1

Report the loss
File a police report only if your passport or identity cards were also stolen. A misplaced eVisa printout requires no police involvement.

2

Start a new application
Begin a fresh eVisa application at visa.nadra.gov.pk.

3

Upload required documents
Passport bio page scan, passport-size photograph, and previous application reference number if available.

4

Pay the standard visa fee
Pay via Visa card; check current rates at the fee structure page (verified September 2026).

5

Wait for processing
7 to 21 business days depending on visa category. Apply at least 4 weeks before travel.

6

Download and print
Save the new Visa Grant Notice PDF from your portal dashboard once approved.

This article covers the Pakistan eVisa replacement procedure only, not NICOP or CNIC recovery, which are handled through separate NADRA services.

Can You Transfer Your eVisa to a New Passport?

A Pakistan eVisa is linked to your passport number. Same number (minor cosmetic damage): re-download it. New number (Machine Readable Passport / MRP issued): fresh eVisa application required.

Lost Your eVisa at the Airport? Emergency Steps

UK airlines accept a digital Pakistan eVisa PDF on a phone at check-in; UK exit checks are passport-based. At Pakistani arrival, FIA officers may verify your eVisa electronically via passport number at the Visa On Arrival counter, but this is not guaranteed. Carry an offline PDF or printed copy.

Lost Your eVisa at the Airport? Emergency Steps

Example: A traveller who lost their eVisa at Heathrow Terminal 3 in 2025 re-downloaded the Visa Grant Notice PDF from the NADRA portal via mobile hotspot in 12 minutes. The airline accepted the digital copy at check-in without issue.

If you have no access to any copy, contact the emergency visa service immediately. Phone numbers below are sourced from the official Pakistan High Commission London directory (, verified September 2026):

City Emergency Phone
London 07733 220 871
Manchester 07574 715 434
Birmingham 07375 072 164
Bradford 07909 101 976
Glasgow 07378 790 257

Manchester Consulate (137 Dickenson Road, Manchester M14 5JB) emergency line with WhatsApp: 0742 417 6457 (available weekends and holidays for genuine emergencies; proof of emergency required).

ETA vs. Visa Grant Notice: Which Do I Have?

An Electronic Authorization to Travel (ETA) is a pre-travel authorisation for Visa On Arrival categories; it is NOT the visa itself. Losing the ETA email means losing notification only, as FIA counters retain electronic records. A Visa Grant Notice is your actual Pakistan eVisa PDF; losing it requires re-download from the NADRA portal or a fresh eVisa application. For the official definition of these categories, see the NADRA portal.

Frequently Asked Questions (FAQ)

Do I need a police report if I simply misplace my eVisa printout?

No. A police report is only required if your passport or identity documents were also stolen. A misplaced eVisa printout can be re-downloaded from the NADRA portal at no cost.

Is there a fee to re-download my lost Pakistan eVisa?

No. Re-downloading an approved Visa Grant Notice from the NADRA portal is free. A new eVisa application incurs the standard fee for your visa category (see fee structure).

How long does it take to get a replacement if I need to reapply?

Standard processing is 7 to 21 business days depending on visa category. Apply at least 4 weeks before your intended travel date.

Can FIA officers at a Pakistani airport look up my eVisa without a printout?

Possibly. FIA officers may check your electronic approval record via passport number, but this is not guaranteed. Always carry a printed copy or offline PDF on your phone.

Will a home-printed copy of my eVisa scan correctly at immigration?

Yes. Standard A4 print, colour or black and white, is accepted if the barcode is legible. Print at 100% scale; do not shrink to fit the page.

What if my eVisa PDF is corrupted or won’t open?

Open the file in Adobe Acrobat Reader instead of a browser preview. If the PDF remains corrupt, re-download it from the NADRA portal or contact support at visa.nadra.gov.pk/contact/.

Can I apply for a completely new eVisa instead of replacing a lost one?

Yes. A fresh eVisa application follows the standard process and fee schedule, requiring your passport bio page scan and photograph again.

Does travel insurance cover the cost of a lost visa?

Some policies cover visa-related expenses. Check your policy documents or ask your insurer directly.

What is the difference between an eVisa and an Electronic Travel Authorisation (ETA)?

An ETA is a pre-travel authorisation for Visa On Arrival categories and is NOT the visa itself. ETA holders receive an email confirmation, not a Visa Grant Notice PDF. The visa is issued at the FIA counter upon arrival in Pakistan.

What happens if my passport is damaged but my eVisa is still valid?

If your passport number has not changed (minor cosmetic damage), the eVisa remains valid and you can re-download it. If a replacement Machine Readable Passport (MRP) was issued with a different number, you will need a fresh eVisa application.

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Zainab Qureshi

Author: Zainab Qureshi

Zainab Qureshi writes about entry formalities in South Asia and covers Pakistani e-Visa categories and sponsor requirements. On this site she sets out who needs the Pakistan eVisa, how far ahead of travel to apply, what the fee covers and which documents are checked on arrival. Every guide is built from official government sources in Pakistan and revised whenever the rules move. This site is an independent information resource and is not affiliated with the government of Pakistan.